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Jugar Test
    • 1. 
    Which option below would be considered as a road hazard?
    A.
    Grass
    B.
    Nail
    C.
    Sidewalk
    D.
    Stop Sign
    2. 
    What is the maximum reimbursable amount for mounting & balancing (labor)?
    A.
    $22
    B.
    $40
    C.
    $5
    D.
    $50
    3. 
    Tread depth must be over ____________?
    A.
    4/37
    B.
    7/32
    C.
    3/32
    D.
    3/29
    4. 
    What does the acronym COL stand for?
    A.
    Community of Love
    B.
    Cause of Loss
    C.
    Cost of Living
    D.
    Close Operating Location
    5. 
    If you cannot locate the tire price online, take the Dealer’s asking price and deduct what percentage?
    A.
    10%
    B.
    20%
    C.
    15%
    D.
    7%
    6. 
    Once a claim is created, what are we always required to provide to the caller?
    A.
    VIN
    B.
    Claim Number
    C.
    NSD's Address
    D.
    Member's Phone Number
    7. 
    What is the maximum reimbursable amount for disposal?
    A.
    $10
    B.
    $5
    C.
    $22
    D.
    $50
    8. 
    What is another term for top notes?
    A.
    Red Notes
    B.
    Yellow Notes
    C.
    VIP Notes
    D.
    Blue Notes
    9. 
    What is the timeframe to receive check by mail?
    A.
    24-48 hours
    B.
    5-7 biz days
    C.
    7-10 biz days
    D.
    3-5 biz days
    10. 
    What two types of unique identifiers do we use in the pricing tool to locate parts?
    A.
    OEM & SKU
    B.
    Serial Number & Product Code
    C.
    SKU & UPC
    D.
    UPC & OEM