Present Perfect Simple
Direct speech
Reported Speech
Cristina said, "We can silent"
Teresa said, "I going to play voley"
They said they'd been waiting for the tickets for three hours.
literally what a person says
Cristina said (that) We could silent
Past Perfect Simple
Reproduces the idea of the speaker, but not with his words.
Teresa said tat she was going to play voley
"We have been waiting for the tickets for three hours," they said.