Business Transformation
Internal Quality & Controls
BPM & Continuous Improvement
Project & Portfolio Management
Strategy Administration
Operations & Risk Management
Vendor & Capacity Management
Responsible for managing ongoing audit oversight including major controls for the HiTrust and SOC audits
Responsible for oversight of strategic direction
Responsible for corporate level project challenges, like joint ventures, acquisitions and business unit development, as well as build out back office services and improved internal capabilities.
Responsible for audits of internal processes
Responsible for managing relationships with our vendors
Responsible for creating dashboards and scorecards for various metrics (internal and external)
Responsible for internal culture and change management