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PI weekly activity 03.24Versión en línea

Let's make a refresher

por Supervisores PI
1

review notification miscellaneous consignee's unintended shipper's

In the folder we leave only information for any notificatio n

2

action from agent call consignee movement shipper tracking phone number work history

In expert search we check the last or scan available for the package

3

shipper's consignee's unintended Access Point Center response

In miscellaneous folder we document consignee's contac t

4

searches check PM Log expert reschedule waive still

In process we simulate both calls and we perfom .

5

release consignee CAR Driver SAR missed signature reschedule POD UTC

When we are not able to reach in a investigation , we should close it as .

6

signatures lost package documents POD

We attach whenever the gets delivered after investigation is create d

7

of name denial addressed driver release addres discrepancy signature misdelivery

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

same different misdelivered address missed signature discrepancy

In an zip codes are not the same and belong to centers .

9

investigation signature denial of signature misdelivery signature not missed name available

In a investigation package is delivered as addressed with a name on it but button is .

10

same consignee's shipper's Loss before DFU unintended cnee's next

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

address discrepancy original incorrect always not missed signature names previous misdelivery

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

claim reschedule email POD date DFU's Loss package eligibility


We send investigation to still check because of the dat e

13

never loss DFU always notification not available to still check DFU

In a investigation we send to shipper when email is available

14

6163 package 6165 DFU more 6151 DFU investigation 6167 lost less

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

closed status work work history continued tracking

Looking at section we check how the investigation will be .