Completar Frases

PI weekly activity 03.24Versión en línea

Let's make a refresher

por Supervisores PI
1

review consignee's miscellaneous notification shipper's unintended

In the folder we leave only information for any notificatio n

2

call movement shipper tracking work history consignee action from agent phone number

In expert search we check the last or scan available for the package

3

Access Point unintended Center response consignee's shipper's

In miscellaneous folder we document consignee's contac t

4

waive still check searches PM Log expert reschedule

In process we simulate both calls and we perfom .

5

POD UTC CAR missed signature consignee Driver reschedule SAR release

When we are not able to reach in a investigation , we should close it as .

6

lost signatures POD documents package

We attach whenever the gets delivered after investigation is create d

7

denial misdelivery of signature addres discrepancy name addressed driver release

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

different same missed signature discrepancy misdelivered address

In an zip codes are not the same and belong to centers .

9

name denial of signature investigation signature misdelivery available missed signature not

In a investigation package is delivered as addressed with a name on it but button is .

10

Loss consignee's shipper's DFU before next same unintended cnee's

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

original address discrepancy not names misdelivery previous always incorrect missed signature

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

email Loss reschedule eligibility POD claim date DFU's package


We send investigation to still check because of the dat e

13

to still check DFU loss always DFU not available never notification

In a investigation we send to shipper when email is available

14

6167 package DFU investigation less DFU 6151 6163 lost 6165 more

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

work history tracking status closed continued work

Looking at section we check how the investigation will be .