1
GROUPFACILITATION
2
OPPORTUNITIES
3
ENCOURAGEMENT
4
PARAPHRASING
5
SUMMARIZING
6
QUESTIONING
7
ENTHUSIASM
8
RESOURCES
9
RECORDER
10
SUPPORT
11
PROCESS
12
GUIDING
13
HELPING
14
PROBING
15
ROLE
16
TASK
Z
O
R
A
I
A
U
L
Y
E
R
R
N
I
W
J
I
N
L
X
O
O
A
O
E
G
C
A
Y
F
M
O
K
T
H
A
A
I
U
Q
A
N
I
T
C
A
S
O
W
O
B
E
O
D
K
R
E
C
I
Y
W
I
H
G
I
A
V
I
O
U
L
I
E
J
B
E
L
O
L
Z
Z
P
R
S
T
B
U
W
V
E
U
N
M
J
X
I
Z
G
U
P
P
F
Z
P
E
U
K
O
P
Y
O
P
R
O
I
K
H
N
W
N
C
P
I
D
H
Z
X
S
J
M
A
F
A
U
C
I
M
Y
U
F
E
I
Z
U
N
M
U
E
A
E
U
E
R
D
T
R
E
T
U
K
C
T
L
Z
R
S
G
O
Q
K
H
P
M
A
A
T
O
V
S
A
B
A
P
I
O
I
R
A
M
M
A
A
E
S
Y
G
P
A
M
C
Q
T
I
C
O
W
R
R
R
E
T
R
U
T
A
H
N
I
H
O
A
I
B
I
D
D
X
V
O
A
I
N
C
I
X
I
S
I
T
O
R
R
I
H
O
L
Q
M
A
Z
A
M
E
Q
Q
O
S
A
D
D
G
Z
A
U
O
F
X
I
P
G
I
X
S
M
O
O
Q
U
R
I
O
D
V
S
S
T
P
M
E
C
A
R
I
V
E
U
I
K
H
H
U
D
O
A
W
O
I
V
U
U
I
A
U
A
O
G
O
S
O
T
O
G
Y
I
E
A
Y
W
N
P
K
O
Y
F
T
M
A
B
U
R
N
U
W
C
W
I
I
R
Z
I
G
Q
V
S
L
P
F
R
I
H
I
E
U
V
O
R
T
A
S
K
I
Y
Q
N
R
I
A
U
U
E
Z
U
E
N
X
P
R
O
C
E
S
S
W
U
X
I
Z
A
H
O
Y
Y
E
P
W
O
G
Q
U
E
S
T
I
O
N
I
N
G
A
O
C
R
O
P
P
O
R
T
U
N
I
T
I
E
S
O
W
D
Q
E
E
N
D
G
B
I
X
A
R
Z
Y
I
I
U
E
D
E
A
S
H
G
K
E
Q
K
Q
I
U
O
T
N
E
E
O
B
O
I
S
D
A
M
V
L
S