Positive Vibes Quiz

Froggy Jumps

Test your knowledge on positivity and friendliness!

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SILVIA ALEJANDRA ESTRADA LOPEZ

Guatemala

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Froggy Jumps Positive Vibes QuizVersión en línea Test your knowledge on positivity and friendliness! por SILVIA ALEJANDRA ESTRADA LOPEZ 1 First Impresion a Good morning! Thank you for calling Monkey. My name is Alex. How can I assist you today? b Yeah, this is Monkey, what do you need? c Customer service, what’s your issue? 2 I’ve been waiting for my order, and I’m really frustrated! a Well, delays happen sometimes. You’ll just have to wait a little longer b I completely understand how frustrating that must be. Let me check the tracking details. c That’s really terrible I’m so sorry I wish I could do something. 3 What is a common way to express friendliness? a Smiling at others b Avoiding eye contact c Take deep breaths 4 Which phrase promotes a positive mindset? a I can't do anything b I can do this! c This is impossible 5 What is a benefit of being positive? a More negativity b Increased stress c Improved mental health 6 What is an effect of a positive attitude? a Increased resilience b Less energy c Decreased motivation 7 What is a sign of a friendly person? a They ignore others b They interrupt often c They listen actively 8 How to help in a right way a customer? a It’s not my fault the delivery is delayed. You should check with the shipping company. b Your package is delayed. Check your tracking number. Anything else? c I totally understand! Let’s fix this together

Froggy Jumps

Positive Vibes QuizVersión en línea

Test your knowledge on positivity and friendliness!

por SILVIA ALEJANDRA ESTRADA LOPEZ

First Impresion

Good morning! Thank you for calling Monkey. My name is Alex. How can I assist you today?

Yeah, this is Monkey, what do you need?

Customer service, what’s your issue?

I’ve been waiting for my order, and I’m really frustrated!

Well, delays happen sometimes. You’ll just have to wait a little longer

I completely understand how frustrating that must be. Let me check the tracking details.

That’s really terrible I’m so sorry I wish I could do something.

What is a common way to express friendliness?

Smiling at others

Avoiding eye contact

Take deep breaths

Which phrase promotes a positive mindset?

I can't do anything

I can do this!

This is impossible

What is a benefit of being positive?

More negativity

Increased stress

Improved mental health

What is an effect of a positive attitude?

Increased resilience

Less energy

Decreased motivation

What is a sign of a friendly person?

They ignore others

They interrupt often

They listen actively

How to help in a right way a customer?

It’s not my fault the delivery is delayed. You should check with the shipping company.

Your package is delayed. Check your tracking number. Anything else?

I totally understand! Let’s fix this together

Positive Vibes Quiz

Froggy Jumps

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Froggy Jumps

Positive Vibes QuizVersión en línea

por SILVIA ALEJANDRA ESTRADA LOPEZ

First Impresion

I’ve been waiting for my order, and I’m really frustrated!

What is a common way to express friendliness?

Which phrase promotes a positive mindset?

What is a benefit of being positive?

What is an effect of a positive attitude?

What is a sign of a friendly person?

How to help in a right way a customer?